Sometimes it's the little things that create the biggest headaches.  Like how to make sure one change in information gets transferred to the other 25 places where it resides. Every company, no matter how small or large, has multiple repositories for information hiding in packaged and customer applications. Multiply that by new divisions, branch offices, or integrated partnerships, and you've got a lot to keep track of.  Just one mistake can cost you.  Manageability is key.  Not to mention increasing the productivity of those assigned to these tasks.  If only there was a smooth process for information transfer when adopting new technology.  A kind of evolutionary approach that embraces change.